--- title: "Privacy Policy | iCRYO Grosse Pointe MI" description: "Read the iCRYO Grosse Pointe privacy policy. Learn how we collect, use, and protect your personal information in compliance with applicable regulations." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": "MedicalBusiness", "name": "iCRYO Grosse Pointe", "image": "https://icryo-grossepointe-mi.com/og-image.jpg", "description": "IV drip therapy, peptides, body sculpting, red light therapy, cryotherapy and sauna at iCRYO Grosse Pointe in Grosse Pointe, MI.", "address": { "@type": "PostalAddress", "streetAddress": "96 Kercheval Ave", "addressLocality": "Grosse Pointe Farms", "addressRegion": "MI", "postalCode": "48236", "addressCountry": "US" }, "telephone": "+1-313-499-8182", "url": "https://icryo-grossepointe-mi.com", "openingHours": [ "Mo-Fr 08:00-19:00", "Sa 09:00-17:00", "Su 10:00-16:00" ], "priceRange": "$$", "medicalSpecialty": [ "Cryotherapy", "Body Sculpting", "IV Therapy", "Wellness Medicine" ], "acceptsReservations": true }, { "@context": "https://schema.org", "@type": "MedicalBusiness", "name": "iCRYO Grosse Pointe", "address": { "@type": "PostalAddress", "streetAddress": "96 Kercheval Ave", "addressLocality": "Grosse Pointe Farms", "addressRegion": "Michigan", "postalCode": "48236", "addressCountry": "US" }, "telephone": "(313) 499-8182", "url": "https://www.icryo-grossepointe.com", "priceRange": "$$", "acceptsReservations": true, "paymentAccepted": "Cash, Credit Card, Insurance", "currenciesAccepted": "USD", "openingHours": [ "Mo-Fr 08:00-19:00", "Sa 09:00-17:00", "Su 10:00-16:00" ], "areaServed": [ { "@type": "City", "name": "Grosse Pointe Farms", "containedInPlace": { "@type": "State", "name": "Michigan" } }, { "@type": "City", "name": "Grosse Pointe", "containedInPlace": { "@type": "State", "name": "Michigan" } }, { "@type": "City", "name": "Detroit", "containedInPlace": { "@type": "State", "name": "Michigan" } }, { "@type": "City", "name": "St. Clair Shores", "containedInPlace": { "@type": "State", "name": "Michigan" } } ], "aggregateRating": { "@type": "AggregateRating", "ratingValue": "5.0", "reviewCount": "340", "bestRating": "5", "worstRating": "1" }, "image": "https://www.icryo-grossepointe.com/assets/hero-spa.jpg" } ] --- [ Explore Our Services – Longevity & wellness in Grosse Pointe ](/services) [![iCRYO Grosse Pointe](/images/branding/icryo-logo.png)](/) - Services - [Memberships](/memberships) - [Deals](/deals) - [FAQ](/faq) - [Contact](/company/contact) [Book Your Intro ](/book-now)[Explore Our Services ](/services) # Privacy Policy ## Privacy Policy How we collect, use, and protect your personal information **Last Updated:** January 1, 2025 ### Information We Collect **Personal Information:** When you submit consultation requests, we collect your name, email address, phone number, and any health information you choose to share. **Website Usage:** We may collect information about your website interactions, including pages visited, time spent on site, and referral sources. **Contact Interactions:** Records of phone calls, emails, and in-person consultations for service delivery and follow-up purposes. ### How We Use Your Information **Service Delivery:** To contact you about consultation requests, schedule appointments, and provide requested treatments and services. **Communication:** To send appointment reminders, follow-up care instructions, and important updates about your treatments. **Improvement:** To analyze website usage and improve our services, but only in aggregated, non-identifying ways. **Legal Compliance:** To comply with applicable healthcare regulations, including HIPAA requirements for medical information. ### How We Protect Your Information **Secure Transmission:** All form submissions and data transfers are encrypted using industry-standard SSL security. **Access Controls:** Only authorized staff members have access to personal information, and only for legitimate business purposes. **HIPAA Compliance:** Medical and health information is protected according to HIPAA guidelines and healthcare privacy regulations. **Data Retention:** We retain information only as long as necessary for service delivery and legal compliance. ### Information Sharing **We DO NOT sell, rent, or trade your personal information.** **Service Providers:** We may share information with trusted service providers (like appointment scheduling systems) who assist in service delivery and are bound by confidentiality agreements. **Legal Requirements:** We may disclose information when required by law or to protect the safety of our patients, staff, or the public. **Medical Referrals:** With your consent, we may share relevant medical information with referring physicians or specialists. ### Mobile/SMS Communications We will never sell, rent, or share your mobile phone number or any information collected through our SMS program with third parties for their promotional purposes. **Types of Messages:** If you opt in to our SMS program, you may receive text messages including appointment reminders, wellness tips, promotional offers, and important service updates. **Message Frequency:** Message frequency varies based on your interactions and preferences. **Message and Data Rates:** Message and data rates may apply. Please consult your wireless carrier for details. **Opt-Out:** You can opt out of SMS messages at any time by replying **STOP** to any message. For help, reply **HELP** or contact us at [(313) 499-8182](tel:+13134998182). **Consent Not Required:** Consent to receive text messages is not required as a condition of purchasing any goods or services. For complete SMS program details, please review our [SMS Terms & Conditions](/sms-terms). ### Your Privacy Rights **Access:** You have the right to request access to the personal information we have about you. **Correction:** You may request corrections to inaccurate or incomplete information. **Deletion:** You may request deletion of your personal information, subject to legal and medical record retention requirements. **Communication Preferences:** You may opt out of non-essential communications at any time. ### Cookies and Website Tracking Our website may use cookies and similar technologies to improve your browsing experience and analyze website usage. You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality. We may use Google Analytics and other tools to understand website usage patterns, but this data is anonymized and aggregated. ### Contact Us About Privacy If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us: **Phone:** [(313) 499-8182](tel:+13134998182) **Address:** [96 Kercheval Ave, Grosse Pointe Farms, MI 48236](https://maps.app.goo.gl/FCiSa4hxXTHBRypY8) **Hours:** Mon-Fri 8AM-7PM | Sat 9AM-5PM | Sun Closed ### Policy Updates We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy. ![iCRYO Grosse Pointe](/images/branding/icryo-logo.png) Grosse Pointe's Premier Medical Spa [96 Kercheval Ave Grosse Pointe Farms, MI 48236 ](https://maps.app.goo.gl/FCiSa4hxXTHBRypY8)[(313) 499-8182](tel:+13134998182) Mon–Fri 8AM – 7PM Closed #### Body Sculpting - [T-Shape 2](/services/t-shape-2) - [EMSCULPT NEO](/services/emsculpt) - [Medical Weight Loss](/services/weight-loss) - #### Lifestyle Services - [Cryotherapy](/services/cryotherapy) - [Red Light Therapy](/services/red-light-therapy) - [Infrared Sauna](/services/infrared-sauna) - [Compression Therapy](/services/compression-therapy) #### IV Therapy & Wellness - [IV Infusions](/services/iv-infusion) - [NAD+ IV Therapy](/services/nad-therapy) - [Stem Cell IV](/services/stem-cell) - [Ozone UV IV](/services/ozone-uv-iv) - [Hyperbaric Oxygen](/services/hyperbaric) - [IM Shots](/services/im-shots) - [Niagen](/services/niagen) - [High-Dose Vitamin C IV](/services/high-c-iv) - [Peptide Therapy](/services/peptides) #### Company - [About Us](/about) - [Contact](/contact) - [FAQ](/faq) - [All Treatments](/services) - [Deals & Offers](/deals) - [Passes](/passes) #### Legal - [Privacy Policy](/privacy-policy) - [Terms of Service](/terms-of-service) - [SMS Terms](/sms-terms) - [Medical Disclaimer](/medical-disclaimer) - [HIPAA Notice](/hipaa) #### Follow Us [](https://facebook.com/icryogrossepointe)[](https://instagram.com/icryogrossepointe)[](https://twitter.com/icryogrossepointe) © 2026 iCRYO Recovery & Wellness. 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